• How does Virtual Organizing Work?
    • It’s basically like having an extra person on your team but without having to supply them with an office or coffee to drink. You take a look at the services offered, we set a time to have a complementary discussion about how I can make your life easier and off we go! To get to know you better, I have a brief questionnaire I ask every client to fill out. It helps me understand you, your company, your working style and your goals. I get straight to work and we stay in touch throughout the process. Easy Peasy!
  • How do you track your time?
    • Technology to the rescue! Using Harvest, I’m able to provide you with a monthly report of how I spent my time. Harvest provides me with a literal stopwatch function to easily track the beginning and end of my time. There’s no multi-tasking here: time is used in 15 minute increments and I only allot that particular increment to one client.
  • What are your hours and how do we communicate?
    • My hours are very flexible and you can expect a response to a request within one business day. Any rush project (turnaround time of less than 48 hours) will incur an additional fee.
    • When we discuss projects, I ask that we agree on a due date. In addition, I strongly recommend we speak on the phone for at least 30 minutes once a week. Outside of that phone call I’m happy to communicate in whatever way works best for you, whether that is phone, email or text. Open communication is key to success!
  • What if you go on vacation? 
    • My vacations are planned far in advance and the client can expect ample notice. A game plan will be figured out to make sure your needs are taken care of. 
  • What about confidentiality?
    • Your confidentiality is of the utmost importance. Organized To A T’s confidentiality policy is detailed out in the contract but here is the bottom line: no one knows I work or worked for you unless you give me express, written permission to share that information. Period.
  • How does billing work?
    • For package clients, payment is due at the 1st of the month. For hourly clients, payment is due at the completion of the project. A $100 deposit will be required for new hourly clients and will be applied to the first invoice. All invoicing is done online via Square and is due upon receipt. Late charges may incur for any payment not received in a timely fashion.
  • Do I have to sign up for a package?
    • Nope. I’m happy to work with a client who buys a package or one who buys hours individually. One bonus of buying a package is a discounted hourly rate.
  • What if I go over my package hours?
    • Not a problem! Once you have reached 80% of your package or hourly budget, I will let you know. Additional hours are available for purchase at a discounted rate
  • Who will be completing the work?
    • Me. And only me. I do not use subcontractors. This is why I only work with a limited amount of clients at a time.
  • Are you still offering on-site organizing for my home or small business?
    • For a select number of clients in the Charlotte area, yes! Please ask for rates and other information.

"An anchor is meant to hold you steady, not drag you down"